Roles & Permissions

What each role can see and do in Sprig

Sprig Permission Sets

Sprig offers 6 roles, listed below ranked from highest to lowest access. A member holds one role per Workspace and can hold different roles in different Workspaces:

1. Organization Admin
2. Workspace Admin
3. Editor
4. Editor Lite
5. Developer
6. Viewer

Organization-level permissions apply across the entire Organization and belong to Organization Admins only:

	Org Admin	Workspace Admin	Editor	Editor Lite	Developer	Viewer
Organization
Access all Workspaces	✅	❌	❌	❌	❌	❌
Add, rename, or delete Workspaces*	✅	❌	❌	❌	❌	❌
Manage billing and plan	✅	❌	❌	❌	❌	❌
Configure SSO	✅	❌	❌	❌	❌	❌
Manage Domain Access	✅	❌	❌	❌	❌	❌
Manage bot detection	✅	❌	❌	❌	❌	❌
View org-wide Audit Log (Enterprise)	✅	❌	❌	❌	❌	❌
Create and manage custom roles (Enterprise)	✅	❌	❌	❌	❌	❌

All other permissions apply within each Workspace where the member holds the role:

	Org Admin	Workspace Admin	Editor	Editor Lite	Developer	Viewer
SSO
Log In using SSO	✅	✅	✅	✅	✅	✅
Dashboards Page
Create New Dashboard	✅	✅	✅	✅	❌	❌
Edits to Dashboards Page	✅	✅	✅	✅	❌	❌
View Pinned Results	✅	✅	✅	✅	✅	✅
Use Help Chat	✅	✅	✅	✅	✅	❌
Studies Page
View Studies	✅	✅	✅	✅	✅	✅
View Study Results	✅	✅	✅	✅	✅	✅
View Study Templates	✅	✅	✅	✅	✅	✅
Create a Study	✅	✅	✅	✅	✅	❌
Edit a Draft Study	✅	✅	✅	✅	✅	❌
Launch a Study	✅	✅	✅	❌	✅ (Dev Env only)	❌
Edit a Live Study	✅	✅	✅	❌	✅ (Dev Env only)	❌
Pause a Study	✅	✅	✅	✅	✅	❌
Complete a Study	✅	✅	✅	✅	✅	❌
Archive a Study	✅	✅	✅	❌	❌	❌
Users Page
Access Users Page	✅	✅	✅	✅	✅	✅
View Visitor Timeline	✅	✅	✅	✅	✅	✅
Contact User	✅	✅	✅	✅	✅	✅
Events & Attributes
View and Filter Events	✅	✅	✅	✅	✅	✅
Add an Event	✅	✅	✅	✅	✅	❌
Edit/Delete Event	✅	✅	✅	✅	✅	❌
Add, Edit, or Delete Attributes	✅	✅	✅	✅	✅	❌
AI
Manually Generate AI Study Reports	✅	✅	✅	❌	❌	❌
Edit AI Study Reports	✅	✅	✅	❌	❌	❌
Manage Agent Context and AI Insights	✅	✅	✅	❌	✅	❌
Settings / Look & Feel
Add/Change Logo	✅	✅	❌	❌	✅	❌
Add/Change Brand Color	✅	✅	❌	❌	✅	❌
Adjust Study Placement	✅	✅	❌	❌	✅	❌
Remove Signature	✅	✅	❌	❌	✅	❌
Settings / SDK & Traffic
Manage SDK and Traffic Settings	✅	✅	❌	❌	✅	❌
Manage Replay Settings	✅	✅	❌	❌	✅	❌
Settings / Integrations
Add and Configure Integrations	✅	✅	✅	❌	✅	❌
Settings / Members
Add Member**	✅	✅	✅	✅	✅	✅
Edit Member**	✅	✅	✅	✅	✅	✅
Remove Member	✅	✅	❌	❌	❌	❌
View Workspace Audit Log (Enterprise)	✅	✅	❌	❌	❌	❌
Export Results to CSV	✅	✅	✅	✅	✅	✅

*Workspaces are created, renamed, and deleted with your Sprig account team and each action is recorded in the Audit Log.

**Members can add or edit people at roles whose permissions all fit within their own in that Workspace. Organization Admin and Workspace Admin are granted by Organization Admins only.

If you have any questions please email us at [e-mail] or use the in-product help chat.