About Sprig

Sprig brings Long-Form Surveys, In-Product Surveys, Session Replays, Heatmaps, Feedback, Prototype Testing and AI-powered research agents into a unified platform specifically built for researchers, product managers, and design teams. Together, Sprig’s AI-native platform helps teams uncover user needs, generate faster insights, and create better product experiences.

These docs will guide you through setup, workflows, and best practices to get the most out of Sprig and make better, more confident decisions- faster.

Sprig In-Product Surveys enable you to run targeted surveys right in your product and capture your users’ real-time insights.

With In-Product Surveys, teams can:

• Analyze your users’ experience through core flows in your product or website to identify opportunities for optimization.
• Understand exactly what’s driving users to drop off and prevent future churn by building user-centric product solutions.

Sprig Long-Form Surveys allow you to quickly build and share sophisticated surveys on a variety of platforms making it easy to get insights quickly.

With Long-Form Surveys, teams can:

• Capture deeper insights for all kinds of use cases including feature prioritization, pricing research, brand awareness and more.
• Provide respondents with a modern and straightforward survey-taking experience, whether they’re taking surveys on mobile or desktop.

Sprig Feedback Surveys allows you to collect continuous feedback right in your product, making it easy for users to share their thoughts at any point in their journey.

With Feedback Surveys, teams can:

• Easily uncover issues and opportunities across your product before they turn into customer support tickets.
• Hear directly from users throughout their journey and get their ongoing input on how your product can better meet their needs.

Sprig Replays captures trigger-based user journey clips to help you see firsthand what’s working and what’s not.

With Replays, teams can:

• Easily troubleshoot issues that would otherwise go unnoticed, like confusing navigation, hidden CTAs, and bugs.
• Watch users as they engage with features for the first time and identify areas for optimization to add to your roadmap.

Sprig Heatmaps enable you to capture a visual representation of your users’ in-product interactions with AI that does the analysis for you.

With Heatmaps, teams can:

• Understand user engagement trends across your product experience in real time to help you boost adoption, retention, and satisfaction.
• Leverage AI to easily find and fix points of user frustration with confusing navigation, product bugs, hidden buttons, and more.

Sprig’s Native AI research agents help to streamline study launch, gather higher quality responses, and turn unstructured data into actionable insights:

• Design Agent - Create surveys in minutes, not hours. Upload any survey document and let Sprig’s Design Agent instantly build a polished survey complete with questions, skip logic and mandatory questions etc.
• Field Agent - Utilizing the Field Agent, every survey now adapts in real-time based on what your respondents say, allowing for a more natural, conversational experience without extra logic.
• Synthesize Agent - Let the Synthesize Agent handle the initial analysis so you can move straight to the “so what,” focusing on how learnings should influence your team’s next big decision.

Get started with Sprig and launch a study in minutes to see product experience insights within hours.

Still have questions?

Join a live product demo, watch an on-demand 25 minute overview demo, or book a demo with Sprig directly.

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